Patheom | The front desk that never sleeps. Orange County and Los Angeles.

A true story, every single night

It is 9:04 on a Sunday night.

Rachel wants lip filler. She is on her couch, and she just sent the same DM to three practices. One of them runs Patheom.

9:04 PM

Rachel sends her DM. Your front desk went home at 5. The machine is awake.

9:04 PM

8 seconds later, she has a real answer and two consult times to pick from. Not an autoresponder. A conversation.

9:06 PM

She picks Thursday. The machine holds the slot on your actual calendar.

9:09 PM

Booked. Confirmation sent. Reminders queued for 48 hours and 2 hours before. If she goes quiet, the machine follows up.

Tuesday, 2 PM

The other two practices finally reply. Rachel never writes back. She already booked with you.

Your Practice

• Active now

Hi! Do you do lip filler? What does availability look like this week? 9:04 PM

Hi Rachel! We do, and patients love our natural results. Dr. Hart has consult openings Thursday at 4:30 or Friday at 11:15. Want me to hold one for you? 9:04 PM · answered in 8 seconds

Thursday works!! 9:06 PM

Done. You are booked for Thursday at 4:30 with Dr. Hart. I just texted you the confirmation. Anything else I can help with tonight? 9:07 PM

Consult booked ✓Thursday 4:30 PM · reminders set for 48h and 2h

Harvard Business Review audited 2,241 companies. The average took 42 hours to answer a new lead. We take 8 seconds.

The average business

0 hours

average first reply to a new web lead. Nearly 1 in 4 companies never replied at all.

A practice running Patheom

0 seconds

every message, every channel, every hour of the night.

Source: The Short Life of Online Sales Leads, Harvard Business Review. We will publish our own local market data as we collect it.

Who we serve

If patients message you and book consults, this is for you.

Tap your world. This is what tonight's 9 PM message looks like, and what happens when the machine answers it.

Swipe to see your world →

Practice in Orange County or Los Angeles and not on this list? If new patients reach you by DM, text, phone, or a form, the machine almost certainly fits. Book the call and ask.

What the machine does

While you treat patients, we answer, book, remind, and rebook.

One system with two halves. The front desk half fills your calendar. The content half fills your pipeline.

Half one

The front desk that never sleeps

Every message, every channel, pushed to one outcome: a booked consult on your calendar.

✓Instant replies, 24/7. Instagram DMs, comments, website chat, texts, and missed calls. Answered in seconds.
✓Booked, not just answered. Every conversation is steered to a consult on your real calendar.
✓Confirmations and reminders. 48 hours out and 2 hours out, automatically.
✓No show chasing. She misses the appointment, the machine rebooks her before you notice.
✓Dormant patient reactivation. Campaigns that wake up the patients already in your list.
✓Recall on treatment cycles. Outreach timed to the work, like the 90 day Botox window.
✓Review generation. Happy patients get asked at the right moment. Your rating climbs.

Half two

The content engine that feeds it

You film 45 minutes a month. We do everything else.

✓Script formats with millions of views behind them. You get the exact formats we use to get millions of views, scripted for your practice, with shot lists.
✓You film on a phone. About 45 minutes a month, in your own space, between patients.
✓We edit and post 12 to 30 short videos monthly. Cut, captioned, scheduled, published.
✓No camera crew, ever. You never hire one. We never shoot. Nobody invades your practice.
✓Every video feeds the machine. Content brings the DMs. The front desk books them. One loop.

We do not replace your front desk. We catch everything she physically cannot. She is with a patient. It is Sunday. It is 9 PM. The machine answers anyway.

The math on one answered message

We never promise revenue. We just do the arithmetic on the patients who already message you. Move the sliders and use your own numbers.

Average treatment value $650

Visits per patient, per year 3

One booked patient is worth

$1,950

per year, before a single friend referral. That is what one unanswered DM costs.

Built for medical practices

Fast where it should be. Careful where it must be.

You run a medical practice. The machine is built to respect that line, every message, with hard guardrails that cannot be talked around.

Never gives treatment advice

The machine does not advise, recommend treatment plans, or diagnose. Ever. Those words are simply not in its vocabulary.

Quotes only approved pricing

It quotes exactly the pricing you approved, word for word. Nothing improvised, nothing invented.

Clinical questions go to a human, instantly

Anything that touches the clinical line is handed to your team on the spot, with a staff alert so nothing sits.

Front of house only

Patheom runs your marketing and scheduling front end. Never clinical records. Never medical decisions.

The short version: the machine books consults. Your clinicians practice medicine. That line never moves.

Three ways in

Pick how much of the machine you want.

Every tier starts the same way: a call, and a straight look at your practice.

Tier one

The Machine

The core system. Your practice answers in seconds and books around the clock.

✓The 24/7 front desk on DMs, comments, chat, and text
✓The full booking engine: confirmations, reminders, no show chasing
✓Dormant patient reactivation campaigns
✓The content system: your 45 minutes, our 12 to 30 videos

The Engine

Everything in The Machine, plus the phone itself and fuel for growth.

Everything in The Machine, plus

✓The voice agent that answers your phone, 24/7
✓Paid ads, managed end to end
✓Double the content volume
✓The review engine

Tier three

Market Owner

For practices that want to own their zip code, or several.

Everything in The Engine, plus

✓90 day rebooking loops on every treatment cycle
✓Multi location support
✓Quarterly strategy with the founder

Pricing is a conversation we have on the call, after we have both seen your numbers.

Book a call

20 minutes. Your numbers, not a pitch.

Pick a time that works. Before we get on, we look at how your practice answers today, so the call starts with specifics.

1Grab a time on the calendar. Takes 30 seconds.

2We look at your practice before the call, so we show up prepared.

3On the call, we walk through exactly what the machine would look like in your practice.

4If it fits, we talk tiers and pricing. If it does not, you leave with a sharper picture of your front desk. Either way you win.

Got it.

We will reach out with call times, usually the same day. Keep an eye on your phone and inbox.

Your patients book whoever answers first.