Will patients know they are not talking to my staff?+
It answers in your practice's voice, uses your real availability, and holds a natural conversation. What patients notice is that they got a real answer in 8 seconds at 9 PM. And it never pretends to be a clinician. The moment a question needs a human, a human gets it.
Does this replace my front desk?+
No. Your front desk keeps doing what she does during business hours. The machine catches everything she physically cannot: the 9 PM DM, the Sunday text, the call that comes in while she is checking a patient out. She walks in Monday to a calendar with consults already on it.
What happens when a patient asks a medical question?+
The machine stops and hands the conversation to your team instantly, with a staff alert so it never sits. It does not give treatment advice, does not diagnose, and quotes only pricing you approved, word for word.
It runs your front of house. It never touches clinical records or medical decisions.
Do I have to change my booking software?+
No. The machine books into the calendar you already run. We handle the wiring during setup, and your team keeps working exactly the way they work now.
How much filming do I actually have to do?+
About 45 minutes a month, on your phone, in your own space. We send exact scripts and shot lists using the formats we use to get millions of views, you read and film, and we turn it into 12 to 30 posted videos a month. No camera crew, ever.
What does it cost?+
Three tiers, and we price on the call, after we have seen your practice. Not because the number is scary, but because quoting a practice we have never looked at would be guessing, and we do not guess. The call is free and you keep everything we show you on it.
Who is this for?+
Practices where patients message first and book consults: med spas, injectors, plastic surgeons, dermatology, cosmetic dentistry, weight loss clinics, IV and wellness lounges, hair restoration. If new patients reach you by DM, text, phone, or a form, it almost certainly fits.
Where do you work?+
Orange County and Los Angeles. We keep it local on purpose: we know these markets, and we can be in your practice when it matters.
How fast can we start?+
It starts with one call. From there, setup runs on our clock, not yours: your team films nothing and installs nothing while we build. We walk you through the exact timeline for your practice on the call.
Still have a question?
Bring it to the call, or email us at admin@patheom.com. 20 minutes, your numbers, not a pitch. If Patheom is not a fit, we will tell you that too.
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