Patheom

For Fine Jewelers

Marketing done for you, for fine jewelers in Southern California and Chicago.

Patheom is a jewelry store marketing agency in Beverly Hills, Newport Beach, and Chicago's Gold Coast. Couples come in to try on settings. A client brings her mother's ring in a pouch and asks what it could become. Repairs stack up at the counter while you split the day between clients and the design desk. Instagram gets a ring on a white background when someone has a free minute.

A ring gets researched long before anyone walks in, and customers want to see who makes it. Patheom films that part for you. We write the scripts and shoot the sketch, the CAD model, and the stone going into its setting. Then we edit, post, and answer the comments and DMs that follow. Your part is an hour a month on camera and the final say on every video.

What we do

Three things, built for fine jewelers.

Content

Most of a filming day happens at the bench. We shoot a stone being set, a ring being sized, and the final polish. Your hour on camera covers design and how to shop for a ring. Your team shows the showroom before open and a piece going into its box. Clients and staff sign a release first, and minors need a parent's signature. Safes, back-room doors, alarm panels, security cameras, and repair tickets stay out of frame.

Offers and ads

On Signature

On Signature, we build one named offer around your custom and remount work. Here's one: The Heirloom Sitting. Bring an inherited ring, leave with a redesign plan and a quote. We film a sitting with the client's signed release. Ads run on a budget you set, paid to the platform, separate from our fee. Tapping an ad opens a DM with your store, and it gets answered.

The inbox

Jewelry DMs often arrive with a photo: can you make this? On Social, we answer comments and DMs in business hours. On Signature, a 24/7 front desk answers in under a minute, outages aside, and books to your calendar. It's AI, set up on your hours, voice, and approved prices. It says it's an automated assistant. It never comments on a photo, prices a design, values a piece, or promises a repair date. Those DMs get booked and flagged to your jeweler.

Scripts

Three videos we'd film first.

  1. 01What happens between the first sketch and your finished ring
  2. 02How to shop for an engagement ring when you know nothing about rings
  3. 03What we can make from the ring your grandmother left you

Services

Two ways to work with us.

Price and scope are set on the 15-minute call and sent in writing before we start.

Signature

Full plan

For businesses ready to grow, with ads and a front desk if you book by message.

Strategy, two filming days, ads, and weekly numbers. The full plan.

  • Two filming days a month
  • 24 to 30 videos, scripted and edited
  • Posted to Instagram, TikTok, and Facebook
  • One named offer, with ads on your budget
  • Weekly report with what booked
  • Monthly strategy call with Giancarlo
  • Edits and caption changes back within 24 hours, Monday to Friday
  • Comments and DMs answered
  • A 24/7 front desk that books, if you book by message

Social

Content only

For businesses that need to show up every week.

The content engine. One filming day, a month of videos.

  • One filming day a month
  • 12 to 15 videos, scripted and edited
  • Posted to Instagram, TikTok, and Facebook
  • Monthly report
  • Comments and DMs answered in business hours

How it starts.

  • A 15-minute call. We look at your page before we get on.
  • Price and scope in writing before anything is filmed.
  • Day one is your first filming day. First posts go up within 3 days.
  • You approve every video before it posts.
  • If we run ads, you pay the ad platform for the spend, separate from our fee.
  • A report every month. Your numbers pick what we film next.

Add-ons

  • Extra filming day.
  • TikTok Shop and influencer seeding, for product lines.
  • Multi-location.

Scoped on the call.

The inbox

9:04 PM.He sends a ring photo and asks if you can make it.

He's been saving ring photos for weeks, and tonight he sends his favorite. On Signature, the front desk answers at 9:05, says it's automated, and offers two private design appointments. It says nothing about the photo and puts no price on it. That conversation belongs to your jeweler, at the design desk. He books Thursday at 5:30, and the front desk takes his name and number for your team.

The Signature front desk. Your voice, your approved prices, booked to your calendar.

A DM at 9:04 PM. can you make something like this? want to propose before the holidays The reply at 9:05 PM. Hi, automated assistant here. Custom pieces start with a private design appointment. Thursday at 5:30 or Saturday at 11 AM? Booked: Thursday, 5:30 PM. Private design appointment.

FAQ

Questions from fine jewelers.

Nobody buys an engagement ring off Instagram. Why film?

Engagement rings do get bought in your showroom, not in a feed. The looking starts on a phone weeks before anyone walks into Beverly Hills or the Gold Coast. Videos of your bench and your design process put your store on the short list. Referrals do the same homework before they call.

We don't want our cases or safe on camera. Is that a problem?

Security stays off camera by plan, and we set that up before the first filming day. We shoot the bench, your hands, and pieces on a tray, never the safe or vault. Cases stay out of frame if you want them out. Nothing posts in real time, and nothing says when you or your team are traveling.

What will the videos say about diamonds and gemstones?

Every claim about a stone is one you approved before it reached a script. Grades come from the lab report, and lab-grown stones are called lab-grown every time. Treatments and simulants get disclosed, and nothing cast is called handmade. Patheom writes no grade, value, or investment claim on its own.

Can you film a custom ring without spoiling the proposal?

A proposal stays a surprise because the client signs a release and sets the timing. We plan filming days around the build's big stages, from wax to setting. Nothing posts on any account, Stories and ads included, until the client says the proposal happened. Then the whole build can post as a series.

How much of my time does this take each month?

A jeweler spends about an hour a month on camera, and we book it around your appointments. The rest of the day runs at the bench with your setter and polisher. Scripts arrive written, so there is nothing to prepare between clients.

What if I hate a cut before it goes out?

A video you dislike never posts, because approval is the gate on every cut. Tell us what missed and we cut it again. On Signature, the new cut reaches you within one business day. A video that trails your account's 30-day average at 48 hours gets re-cut and reposted once, free.

What is settled before you film in our store?

A 15-minute call sets the plan, and the price and scope reach you in writing first. One filming day per month comes with Social, and two with Signature. Both are paid, and the films, the scripts, and the raw footage stay yours.

How much does it cost?

It depends on the scope. We set the price on the 15-minute call and send it to you in writing.

When do I know the price?

Before anything is filmed. Scope and price come in writing after the call, and nothing starts until you say yes.

Is my business a fit?

We build for established businesses doing $1M a year or more. Close to that and growing? Tell us on the call.

Do you have proof?

Our founders have taken local businesses to millions of views. We'll show you the screenshots on the call.

Who runs Patheom?

Four founders run Patheom. Giancarlo Guccione takes the calls, answers the phone listed here, and runs the monthly strategy call on Signature.

Tell us about your business.

We'll text you within one business day to set up the 15-minute call.

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