Can teens in braces appear in your videos?
Patients under 18 appear only with written consent from a parent or guardian. The first round of videos can skip patients entirely. Your orthodontist answers what Orange County parents ask at every consult. The practice signs off on each before-and-after, and every image carries California's required disclosures.
How do you film a pool build that runs for weeks?
Filming days land on the milestones: the dig, the shotcrete, the first fill. Your site lead can send phone clips in between, so one build becomes a long series. Patheom adds your CSLB license number to each profile and, on Signature, to every ad. That license belongs to you.
Does Patheom sign a BAA with our practice?
Patheom signs a BAA with the practice before the first filming day. On Signature, the front desk handles scheduling and the prices you have approved. It never touches patient records, and anything clinical reaches your team with an alert.
How do we find out the price?
Price and scope get settled on the 15-minute call, then sent to you in writing. Nothing gets filmed until those terms are in your hands. Social books one filming day a month. Signature books two, plus ads running on your budget.
What if I see a video I do not like?
No video posts until you have watched it, so a clip you dislike never reaches your feed. Tell us what missed and we re-cut it before anything goes out. If a posted video sits under your account's 30-day average after 48 hours, we re-cut it. It goes out again free, once per video.
What does a month on Social look like?
One filming day covers the county, and 12 to 15 short videos come out of it. Each one waits for your approval before it posts to Instagram, TikTok, or Facebook. A monthly report lands after that, showing what went out.
Do Orange County families really book from a message?
Families here compare options after dinner, and the questions land in DMs that evening. Answering that night puts the consult on the calendar while the family is still deciding. On Signature, a front desk replies at that hour and says it is an automated assistant.
How much does it cost?
It depends on the scope. We set the price on the 15-minute call and send it to you in writing.
When do I know the price?
Before anything is filmed. Scope and price come in writing after the call, and nothing starts until you say yes.
Is my business a fit?
We build for established businesses doing $1M a year or more. Close to that and growing? Tell us on the call.
Do you have proof?
Our founders have taken local businesses to millions of views. We'll show you the screenshots on the call.
Who runs Patheom?
Four founders run Patheom. Giancarlo Guccione takes the calls, answers the phone listed here, and runs the monthly strategy call on Signature.